Your Reliable IT Services Partner

Responsive support from an all-U.S. team our clients love → a claim we can prove

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What is IT Helpdesk Support?

IT helpdesk support gives businesses access to a dedicated team that resolves tech issues, manages incidents, and assists users. With 24/7 monitoring and professional guidance, it guarantees smooth operations by quickly addressing challenges, maintaining system performance, and meeting your unique tech needs.

Why Outsource your IT?

You can’t hire (or fire) half a person. Outsourced helpdesk support offers a smart, cost-effective approach to IT and cybersecurity while maintaining maximum business flexibility.

Seamless IT Support You Can Count On

At KaufmanIT, we keep your business running smoothly with proactive monitoring, rapid response times, and solutions tailored to your company’s unique needs

Get the IT Services You Deserve

Find out why our award-winning team is also one of the fastest-growing technology providers in California.

KaufmanIT, Irvine, CA 92614
Email : [email protected]
Or call us: (949) 485-4070

Why KaufmanIT is the Right
Choice for Your IT Help Desk

Rapid Response Time

We act fast when issues arise, minimizing downtime and getting your team back on track.

Reliable IT Expertise

We’re here for everything from onboarding to everyday IT issues.

Strengthen Cybersecurity

We help you stay ahead of threats with patching, alerts, and layered security protections.

...and many more!

From onboarding to troubleshooting, we’re your friendly, knowledgeable IT team.

Real Results,
Real Clients →

KaufmanIT continues to be a quality service for our IT needs. They are friendly and knowledgeable and work efficiently to resolve any issues that arise.

Jennifer A.

Office Manager

Our Help Desk Solutions

Discover how our tailored support solutions keep your team productive and problem-free.

Software Support

Assistance for email, operating systems, web browsers, and office productivity applications.

Hardware Support

Diagnose and resolve hardware issues with internal teams or third-party vendors.

Network Support

Ensure seamless connectivity for in-office, remote, and hybrid teams.

Employee Training

On-demand Microsoft training helps employees maximize productivity.

Frequently Asked Questions

Find quick answers to the most common questions about our services,
support options, and how we help keep your business running smoothly.

What does an IT helpdesk service include?

We handle tech issues, software support, troubleshooting, user assistance, and system monitoring—everything your team needs to stay productive.

What are the benefits of outsourcing IT helpdesk services?

You get expert support without hiring in-house. It’s flexible, cost-effective, and helps your business scale while staying secure.

Do you offer on-site support if remote help isn’t enough?

Yes. While we solve most issues remotely, we offer on-site help when hands-on attention is needed.

Do you support applications like Microsoft 365 or Google Workspace?

Absolutely. We support setup, troubleshooting, and user training for Microsoft 365, Google Workspace, and other cloud platforms.

Ready to Solve Your IT Challenges?

Let’s chat about how KaufmanIT can support your business with reliable IT solutions tailored to you.