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Flexible Onsite & Remote ITSupport That Works for You

Whether your team needs quick remote troubleshooting or hands-on support at your location, KaufmanIT delivers fast, expert help tailored to your business.
Plan Your Future

What is Remote Support & On-site Support?

Most of our IT support services can be performed remotely. When you need someone in-person, however, we’re there in a flash.

Remote Support

Remote support lets technicians access your systems securely over the internet to troubleshoot, install updates, resolve issues and respond to alerts. This saves time and minimizes disruption without needing to be on-site.

On-site Support

Onsite support is available for hardware issues, server maintenance, IT planning, disaster recovery and hands-on service. When remote help isn’t enough, in-person expertise ensures your business stays on track.

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Get the IT Services You Deserve

Find out why our award-winning team is also one of the fastest-growing technology providers in California.

Contact us today!

KaufmanIT, Irvine, CA 92614
Email : [email protected]
Or call us: (949) 485-4070

Benefits of Having Both
Remote and On-Site Support

Want to boost your company's productivity?

Multifunctional Support Solutions

Customized onsite or remote help designed to fit your unique requirements.

Skilled IT Specialists

Experienced professionals ready to tackle any technical problem efficiently.

Fast and Reliable Response

Prompt remote assistance and swift on-location support when you need it most.

Comprehensive Issue Resolution

Advanced expertise to handle even the most complex IT issues.

Real Results,
 Real Clients  →

The team at KaufmanIT is always helpful and very thorough and quick to respond.

Casey M.

Director of Marketing, Insurance Firm

Why Choose KaufmanIT for Remote Support and On-site Support?

KaufmanIT offers flexible and scalable IT support tailored to your needs. Whether it’s real-time remote support or on-site expertise for complex issues, we keep your systems secure and efficient.

Top-Rated IT Support Irvine
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Keeping Your Systems Running, Remotely or On-Site

Whether your team needs instant remote help or in-person service at your location, KaufmanIT provides reliable, end-to-end support to minimize downtime and keep your business moving forward.
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Frequently Asked Questions

What is the difference between remote and on-site support?
Remote support allows our technicians to securely connect to your systems over the internet to troubleshoot software issues, install updates and provide assistance without needing to be physically present. On-site support involves a technician visiting your location for tasks that require hands-on attention, such as hardware repairs, complex network setups or infrastructure projects.
How quickly can I expect support?
Remote support is often available within minutes, offering a fast and efficient solution for most issues. On-site support may require scheduling, typically within a few hours to next-day, depending on your location and the urgency of the request.
Do you offer support for small businesses?
Absolutely. Most established providers like us demand a minimum employee size of 20 users or a minimum monthly spend. This means small companies are usually stuck with the solo “IT Guy” who can’t respond quickly and doesn’t have time to stay up-to-date with the latest tools, trends and cyber threats. We work with companies of any size, providing an especially powerful value proposition: big company data protection at a price even a startup can afford!

Ready to Solve Your IT Challenges?

Let’s chat about how KaufmanIT can support your business with reliable IT solutions tailored to you.

Book a Consultation